To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

In addition to a full-service spa, Sheraton Kampala Hotel features an outdoor pool, a health club, a sauna, and a steam room. Guests can dine at one of Sheraton Kampala Hotel's 3 restaurants and pick up coffee at the coffee shop/café. The hotel also has a grocery. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and small meeting rooms. Event facilities measuring 11050 square feet include conference/meeting rooms and a ballroom. This business-friendly hotel also offers a fitness facility, a concierge desk, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). A total renovation of this property was completed in October 2007.

Sheraton Kampala Hotel is a smoke-free property.